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Shipping & Returns

Do I need to pay additional custom tax for my orders?
We take all the duty fees.
You don't have to go to the custom or send any documents. You will receive your order at home. It’s duty free. We could guarantee.

 


With which logistic company will the order be shipped?
We ship the orders with DHL or DPD(Europe).  For other non-EU countries we ship with EMS.

 

Return policy:
If you need to return or exchange, please contact us first: service@cosreplay.com.
You will obtain a full refund or replacement if the goods are faulty or don’t match description.
Item must be returned within 14 days after the buyer receives it.
Please send back to:
Sequins z.H.d. Fr. Yu Guo,
Favoritenstrasse 106
1100 wien
Austria
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